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Our Story

The Company Behind BART Solutions®

We are now EMERG Solutions Pty Ltd. trading as BART Solutions®.

This change marks a significant milestone for our company, which represents a journey of persistence and growth. It exemplifies our commitment to the emergency services, and our goal for closer, stronger communities as a whole.

Today we maintain the same dedicated team of IT professionals, along with some valued additions of full-time staff and specialised contractors.

We remain a 100% Australian company, and are passionate about supporting other Aussies.

Our true capability and track record has been demonstrated through developing effective systems in partnership with our clients. We deliver more than they expect – on time and within budget.


Prior to entering the Local Government and Emergency Management sectors, BART Solutions under the Wandek name, developed over 200 different business solutions using Burroughs / Unisys computers over a 15 year period. Solutions were provided to Capel Court Short Term Money Market, Ford, New World Appliances, North East Dairy Company, South Gippsland Milk Industries, Murray Goulburn, Broons Plastics, Broons Hire, Mobil, H Rowe Electrics, Hecla, Grosby Shoes, National Mutual Insurance, Anderson Chicks, Dandy Bacon, Venture Carpets, Victoria Carpets, Latrobe Permanent Building Society, Castlemaine Bacon, Roche Bros, Bruck Mills, Gunnedah Abattoirs, Robinhood Appliances, Logan Library, Mornington Peninsula District Water Board, McEwans, Mallesons Insurance Brokers, Burnie 10, Visy Board Packaging, etc.

We then developed and delivered a total solution called ‘Community’ to more than 100 Councils over 20 years throughout Australia.  Some of the councils were: Mulgrave, Chelsea, Sale, Nunawading, Waverley, Cairns, Wangaratta, Wodonga, Pakenham, Fremantle, Knox, Sherbrooke, Bathurst, Noarlunga, Mount Barker,  Salisbury, Mount Gambier, Meningie, Burnie, Latrobe, Ulverstone, Clarence, Beaconsfield, Penguin, Echuca, Warrnambool, Portland, Hamilton, Casterton, Port Fairy, Heywood, Ararat, Ballarat, Maryborough VIC, Prahran Castlemaine, Birchip, Wycheproof, Tatura, Myrtleford, Hunters Hill, Merriwa, Mosman, Gunnedah, Deniliquin, Walgett, Broken Hill, Cobar, Taree, Beaudesert, Stanthorpe, Maryborough QLD, Noosa, Hamilton Island, Bowen, Palmerston, Werribee, Altona, Williamstown, Yarra Junction, Healesville, Diamond Creek, Rochester, Benalla, Kerang, Birchip, etc. We also developed a Mapping solution called ‘Latitude’, which benefited Local Councils for over twenty-five years. The Melbourne University used the Latitude solution to train their GIS students.

We developed the ACT Government’s property rating system, which still to this day collects and processes a billion dollars each year.

The nucleus of BART came from the Cash Receipting System project we developed for the ACT called ‘CashLink’ to allow Canberrans to pay their government fees and debts within any department. This system is very much like the payment system provided today by Australia Post. Around three billion dollars is handled each year by CASHLINK, where every night each department receives their money collected from anywhere across Canberra.

We developed a system similar to UBER called ‘AION’ for the Australian Chauffer Car Industry.

We developed the Canadian Emergency Network (CEN) solution for the Canadian Government, designed for the G8/G20 Conference in 2010 of world leaders in Huntsville. We worked with over 120 volunteer paramedics to provide real-time information to the Forward Command 24/7 from the towns surrounding the world leader’s Resort in Huntsville. This system was run out of Melbourne.

In conjunction with the Royal Children’s Hospital in Victoria we developed and utilised ‘CooWee’ for tracking and reporting on doctors and nurses assisting mothers and babies in regional areas outside of Melbourne.

Because of our significant experience with the varied Businesses  as well as Australian, Federal, State and Local governments, we moved our focus into the fields of Public Safety and Emergency Services. This led to the development of our signature products BART & CAS.

BART is a complete and intuitive communication system for Emergency services and CAS is a sophisticated web and mobile rostering system.

The ‘CAS’ Rostering Solution was developed in partnership with the Victorian Police.  It was delivered on time and within budget.

We developed the ‘BART’ system initially with the Lilydale CFA and have re-developed the solution three times over the last 14 years. The latest redevelopment was over a six-month period in the latter part of 2021. The changeover was seamless, where the majority of our BART members were not aware of the change. We are committed to making continual enhancements to the BART system.

We have developed the integration and initial functionality for NSW RFS to ‘go live’ with our BART system, and all the other functionality required under our contract has been developed and is scheduled to go live before Christmas 2022.  It is a great cooperative partnership.

We see the future in providing the Emergency Sector with solutions that focus on communications, availability (immediate and planned), rostering and real time situation awareness and reporting.

Our Team are professional and dedicated developers, project managers, testers and support personnel working in the 24/7 emergency sector. We have multiple volunteer fire fighters in our team who have an in-depth understanding of the requirements that are critical to this sector.

We are passionate about the work we do for the over 80,000 dedicated volunteers and emergency personnel who are amazing.